Swiss Chalet Rotisserie & Grill

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Reviews of Swiss Chalet Rotisserie & Grill

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  Jim Dorey Added 2017-08-08

  ★ ☆ ☆ ☆ ☆
  Usually I have a nice meal here. This last time however was absolutely terrible. My son and I walk in to a nearly empty restaurant and was seated right away but we were not asked for what drinks we want. We waited 20 minutes. Finally a waitress came over and took our order. "We'll each have the Toblerone special." Then she said "Dark meat?" We said that we wanted white. "Sorry we are out of white meat." I said that's a deal breaker. She said the hostess should have told us. So we got up and left. Personally, I think they intentionally did not tell us they were out of white meat, intentionally did not serve us for 20 minutes so we'd be invested in staying (there was only one other table occupied! and I saw at least 3 waitresses), then asked if we want dark meat because they know they only had that. Just a horrible experience. If they want to keep customers, tell them IMMEDIATELY that they are out of their SPECIALTY. SMH.

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